Refund Policy

Thank you for choosing Scanpro Dental services.

The following terms are applicable for any services that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Scanpro Dental.
  • Orders mean a request by You to purchase services from Us.
  • Service refers to the Website.
  • Website refers to Scanpro Dental, accessible from https://scanprodental.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the service or on which a third party you have appointed, who is not the carrier, takes possession of the service rendered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the cancellation request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Refund Conditions

In order to be eligible for a refund, please make sure that the cancellation request is made within 7 days of receiving the service.

Refund Process

If you are eligible for a refund under our policy, we will process the refund within 7 days of receiving the cancellation request. The refund will be issued using the same payment method you used for the original purchase. Please note that depending on your bank or payment provider, it may take additional time for the refund to be reflected in your account.

We will notify you by email once your refund has been processed. If you do not receive a confirmation within this period, please contact us to ensure that we have received your request and that the refund is being processed.

Please be aware that any costs incurred during the refund process are non-refundable. We recommend keeping a record of your refund request for reference in case of any issues.

Gifts

If the service was marked as a gift when purchased, You will receive a gift credit for the value of your refund. Once the cancellation request is processed, a gift certificate will be emailed to You.

If the service wasn't marked as a gift when purchased, or the gift giver had the Order sent to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Refund Policy, please contact us: